Terms & Conditions

Effective Date: 21 Sept 2024

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Welcome to Chase Pizza! By accessing or using our website or placing an order with us, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By using our website, placing an order, or interacting with us in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2. Ordering and Payment

2.1 Order Placement:
When you place an order through our website or by phone, you agree to provide accurate and complete information. All orders are subject to availability and acceptance by us.

2.2 Pricing and Availability:
We strive to provide accurate pricing and product information, but errors may occur. If we discover an error in the price or availability of an item you have ordered, we will inform you as soon as possible and give you the option to reconfirm or cancel your order.

2.3 Payment:
We accept various forms of payment as specified on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method. All payments are subject to validation checks and authorization by the payment service provider.

3. Delivery

3.1 Delivery Area:
We currently offer delivery to select areas. Please check our delivery area on our website or contact us directly for more information.

3.2 Delivery Time:
We strive to deliver your order within the estimated delivery time. However, delays may occur due to traffic, weather, or other unforeseen circumstances. We are not liable for any delays beyond our control.

3.3 Delivery Charges:
Delivery charges and GST will apply based on your location and order total. These charges will be displayed at checkout before you confirm your order.

3.4 Price Charges:

Pricing is subject to change without prior notice.

4. Cancellations and Refunds

4.1 Order Cancellations:
You may cancel your order within a reasonable time by contacting us directly. Once the order has been prepared or dispatched, cancellations may not be possible.

4.2 Refunds:
Refunds are provided at our discretion in cases where there are issues with your order, such as incorrect items, missing items, or food quality concerns. Please contact us promptly if you experience any issues with your order.

5. Use of Website

5.1 Website Content:
All content on our website, including text, images, and logos, is the property of Chase Pizza and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express permission.

5.2 User Conduct:
You agree to use our website for lawful purposes only. You may not engage in any activity that could damage, disable, or impair our website or interfere with other users’ access and enjoyment of our website.

6. Limitation of Liability

To the fullest extent permitted by law, Chase Pizza shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. This includes, but is not limited to, loss of profits, data, or other intangible losses.

7. Indemnification

You agree to indemnify, defend, and hold harmless Chase Pizza, its employees, directors, and affiliates from any claims, liabilities, damages, and expenses arising out of your use of our services, violation of these Terms and Conditions, or infringement of any intellectual property or other rights.

8. Modifications to Terms and Services

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and your continued use of our services after such changes constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the province of British Columbia, Canada. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Chase Pizza
Phone: 250-374-8805
Address: 560C, Shuswap Ave, Chase BC V0E 1M0